Shipping policy

SHIPPING POLICY

Shipping Policy – VASTAD THANDAI

At VASTAD THANDAI, we are committed to delivering authentic and high-quality products to our customers in a timely and reliable manner. Please read our shipping policy carefully.

Order Processing

All orders are processed within 1–3 business days after order confirmation. Orders are not shipped or delivered on Sundays or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email or phone.

Shipping Locations

Currently, we ship within India only.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment. Any applicable shipping fees are non-refundable.

Estimated Delivery Time

Delivery timelines may vary based on your location and courier partner.

  • Metro Cities: 3–5 business days

  • Other Locations: 5–8 business days

Delivery times are estimates and may vary due to factors beyond our control such as courier delays, weather conditions, or regional restrictions.

Order Tracking

Once your order has been shipped, you will receive a confirmation message or email with tracking details (if available) to track your shipment.

Delays & Non-Delivery

VASTAD THANDAI is not responsible for delays caused by courier partners, incorrect shipping addresses, or unforeseen circumstances. Please ensure that your delivery address and contact details are accurate at checkout.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with order details and photos (if applicable). We will review the issue and assist you accordingly.

Contact Us

For any shipping-related queries, please contact us at:

Email: vastadthandaii@gmail.com
Phone: +91 97661 01029